Support Services

SKYNODE operates a structured service framework, which consists of 1st level remote support, 2nd level onsite specialists and 3rd level consultants who will be able to clearly comprehend customer’s requirements and also to provide quality services.

Support Services

We have various support services available for all types of businesses

Essential Support

Essential Support is our fundamental and cost effective support module for companies that have no more than 10 workstations.

IMAC Requisition

Commonly known as Service Request is when the user is requesting for something to be provided.

Shared Services

Shared Services is about sharing the support resources amongst companies.

Managed Services

Managed Services is a support module for companies that require secondment of dedicated engineers.